Thank You for Booking with Us!
Please take a moment to review our booking and cancellation policy:
Booking Confirmation
Once your booking is made, you will receive a confirmation email with the details of your session. Please review all information to ensure everything is correct.
Individual Sessions & Small Group Classes
We currently offer 1-on-1 individual training sessions and small group classes tailored to children, teens, and adults. Small group classes can accommodate up to three participants per age group.
Session Rescheduling
If you need to reschedule a session, please ensure it is booked into another available slot within the same month. To maintain the integrity of our training sessions, all changes must be made at least 24 hours before the scheduled session. Rescheduling requests made less than 24 hours before the session will not be eligible for a make-up session, and no make-up sessions can be carried over to the next month.
No-Show Policy
If you do not attend your scheduled session without prior rescheduling or cancellation, the session will be considered a no-show, and you will not be eligible for a refund or reschedule.
Training Agreement
If you wish to change or end your Training Agreement, one calendar month’s paid notice is required.
We appreciate your understanding and cooperation in following this policy to ensure a smooth experience for everyone. Thank you, and we look forward to your session!